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Technology Adoption|Corporate Learning|Healthcare Transformation|Organizational Change

Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)

The Abreon Group offers a comprehensive set of services to address major ERP and CRM projects that transform a company’s business processes and technology systems.

Key Offerings

Organizational Change Management (OCM) – Building leadership commitment and user acceptance to ensure people are engaged and prepared to adopt change.

  • Change management planning
  • Current state analysis
  • Future state documentation and gap analysis
  • Change impact assessments
  • Business readiness assessment
  • Leadership alignment
  • Stakeholder analysis and alignment



    • Communication – Informing and educating people about the change and the benefits to the organization, employees, and customers.
  • Communication planning
  • Project branding and graphics design
  • Communication creation and delivery
  • Management of the complete end-to-end project communication program



    • Education – Training people on the processes and technology to ensure successful adoption of the change and maximum return on your investment.
  • Curriculum development and course design
  • Role-based education to perform on the job
  • Customized training materials
  • Blended learning techniques to maximize learning
  • Social learning programs
  • Learning management



    • Program Support – Activities to help ensure smooth transition to the future state and to institutionalize the change.
  • Coaching and mentoring
  • Refresher training
  • Evaluating user performance
  • Sustainability plans







    • SAP

    • Oracle

    • PeopleSoft (Siebel)

    • Salesforce.com

    • Enabling technology adoption

    • Introducing new business processes

    • Transforming corporate culture

    • Overcoming resistance to change

    • Enhancing employee performance

    • Aligning the organization for change

    • Communicating change

    • Educating the workforce

    • Creating sustainable change


    • Change Solution Strategy

    • Needs Analysis

    • Impact Assessments

    • Communication Programs

    • Branding and Messaging

    • Learning Strategy Development

    • Hosted Learning Management Solutions

    • Education Management Solutions (Logistics)

    • Instructional Design

    • Training Delivery

      • Train-the-Trainer (TTT)

      • Instructor Led (ILT)

      • Blended Learning

      • Web-based Learning (eLearning)



    • Mentoring and Coaching

    • Post-Go Live Support

    • Competency Assessments